History and Genealogy Records Preserved by AzArrow

Frequently Asked Questions

Where is my order?

I received the wrong item or there is another problem with my order?

Can you tell me if a particular person or surname is in a book?

How much is International Shipping?



Where is my order?

Our standard shipping method is media mail because it is much less costly than other methods. Media mail's one drawback is that it takes longer. We ship orders within 24 hours of ordering. We find media mail usually arrived within 7 to 10 days, but the USPS may take as much as 30 days to deliver media mail. We appreciate your patience as it is out of control. If your order has not arrived after 30 days we will send a replacement at no charge.


I received the wrong item or there is another problem with my order?

Please contact us through this site at the contact link on the right or the site where you made your purchase. We will promptly correct and ship your order. 

Can you tell me if a particular person or surname is in a book?

Unfortunately we are unable to search our books electronically for particular keywords. We find the books are valuable for learning about the area and the lifestyle of your ancestors regardless of whether they are mentioned in a book.

How much is International Shipping?

We are happy to ship orders internationally.  Please contact us before you purchase for a quote on shipping.  As an alternative we can e-mail you an electronic file/PDF with no additional charge.


 

Browse by State

Search for a Subject, Place, Name or other Keyword

Shipping Charges

Your entire order ships for $3, which covers Standard Media Mail Shipping. Allow 1-2 weeks for delivery.

Priority mail is also available during checkout.
Single book for $6.25.
Two books for $9.25.
Three or more for $13.25.


Need Assistance?

AzArrow is managed by a couple regular folks. If you have a question or need assistance, we're more than happy to help out.

Contact Us